Kondor Model Products
Batteries (11)
Cars and Trucks (4)
FPV Aircraft
Puzzles and Toss Gliders (7)
Classic Aircraft (3)
Aerobatic and Performance (2)
EDF (Ducted Fan) Jets (5)
Warbirds (1)
Aerovate Gas Engines (15)
Replacement Parts & Accessories-> (85)
Helicopters (4)
Shipping & Returns
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Conditions of Use
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Shipping & Returns Shipping & Returns

Kondor Model Products is committed to its customers and will do its best to always ensure high-quality shipping transactions. Because Kondor Model Products works with many supplier partners, delivery time and shipment availability may vary from one product to the next. However, the much of our merchandise is shipped via within 3-5 business days of ORDER PROCESSING.Please allow up to 7-10 days to ship orders involving aircraft. The Delivery Address CANNOT be a Post Office Box. Delivery may take another 7-10 days depending upon where you live.


Since most of our aircraft are made offshore, and with limited production capacity, we are often back ordered on some aircraft. If you have any questions regarding shipping restrictions and product availability limitations, please call us directly at 1-888-968-7251 and we'll be happy to answer any questions you might have. Aircraft which are unavailable at the time of ordering should include an approximate date of availability. You can order aircraft on back order, and we will charge a 30 percent deposit. Upon receiving the aircraft in our warehouse, we will bill you the remainder within 3 business days of shipping it to you.


If your company desires to ship an item outside the continental United States, please contact us in advance to confirm accurate shipping costs, or arrange for your own shipping from a location within North America.


For most products, including our ARF's, we offer a one year warranty against manufacturing defects. Because aircraft are easily subject to damage, we offer no liability for aircraft once you have assembled the aircraft, unless the problem is related to manufacturing defect. Exceptions to this include some parts and engines.

Upon arrival of all packages and parcels, thorough inspection of the contents is required. Any claims for shipping damage after 7 days of receiving the package, will not be honored.

To return any item to KMP you must call us at: 1-888-968-7251 to obtain an RMA # from our service department. If your shipment was damaged on arrival, please call us immediately at: 1-888-968-7251 and we'll be happy to arrange for a replacement of the affected part(s). In most cases we will ask you to email pictures to us to verify the damage.

All non-product related fees (i.e. shipping and handling, etc) are not refundable. Kondor Model Products stands by the quality and craftmanship of all our merchandise. We will work with you to the best of our ability regarding any merchandise returns and/or shipping concerns.

ATTENTION DEALERS: It is your responsibility to inspect for shipping damage on each product regardless of condition of packaging.


Shipping costs on our website are ESTIMATES ONLY. If you order from our website we will call you back with an availability time, and a revised shipping cost estimate. We endevour to be as accurate in estimation as possible, but because of changing rates, and the large size of the packages, shipping charges may vary considerably. If you have any questions regarding shipping restrictions and product availability limitations, please call us directly at 1-888-968-7251 and we'll be happy to answer any questions you might have. If you are unsure of ordering over the internet, you may contact us by phone as well, and we'll be happy to serve you.

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